Overview Kept LA ("we," "us," or "our") operates www.keptla.com. This policy explains how we collect, use, and protect your personal information when you visit our site or make a purchase.

Information We Collect We collect information you provide directly including your name, email address, shipping address, phone number, and payment information when you place an order or contact us. We also collect browsing data automatically through cookies and similar technologies.

How We Use Your Information We use your information to process and fulfill orders, communicate with you about your order, send marketing emails if you have opted in, and improve our website and services.

Sharing Your Information We do not sell your personal information. We share data only with third party service providers necessary to operate our business including Squarespace (website platform), Stripe (payment processing), and Google Workspace (email). These providers are bound by their own privacy policies.

Cookies Our site uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings or our cookie banner.

California Residents — CCPA Rights If you are a California resident you have the right to know what personal information we collect and how it is used, request deletion of your personal information, opt out of the sale of your personal information (we do not sell personal information), and non-discrimination for exercising your privacy rights. To exercise these rights please contact us at hello@keptla.com.

Data Retention We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

Security We implement reasonable security measures to protect your personal information. However no method of transmission over the internet is completely secure.

Third Party Links Our site may contain links to third party websites. We are not responsible for the privacy practices of those sites.

Changes to This Policy We may update this policy periodically. Changes will be posted on this page with an updated date.

Contact Us For privacy related questions or to exercise your California privacy rights please contact: Kept LA 10618 Keswick Street Los Angeles, CA 91352 hello@keptla.com